Sales Ninja Killer Newsletter

Like to wish everyone a very Merry Christmas!

Unconventionally,
HANZO NG
Sales Ninja Grandmaster

© 2009 Sales Ninja Training. All Rights Reserved.

Hanzo Ng is Sales Ninja Grandmaster, lingo for Chief Trainer of Sales Ninja Training, Asia’s #1 Unconventional Sales Training. Sales Ninja Training specializes in helping small-medium, listed and global companies transform their sales people into the ultimate sales professional known as Sales Ninja. For more information on our sales, motivation and leadership trainings, visit http://www.SalesNinja.com

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The ratio I recommend is 70% of the time – the prospect must be talking. If we get our prospects to talk more through our strategic intelligent questions, we can find out and understand more of their desires. Too many salespeople talk too much and thus disengaging the prospect. How are we to find out what’s in their mind when we are talking all the time? We can’t. We can only do that through asking questions, listening and reflecting upon it.

Unconventionally,
HANZO NG
Sales Ninja Grandmaster

© 2009 Sales Ninja Training. All Rights Reserved.

Hanzo Ng is Sales Ninja Grandmaster, lingo for Chief Trainer of Sales Ninja Training, Asia’s #1 Unconventional Sales Training. Sales Ninja Training specializes in helping small-medium, listed and global companies transform their sales people into the ultimate sales professional known as Sales Ninja. For more information on our sales, motivation and leadership trainings, visit http://www.SalesNinja.com

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Was at the gym. Had a new instructor for the Tuesday class. I was doing the cycling class where the class is lead by an instructor that cycles with you from the front. The music was pretty loud and i couldn’t hear what the instructor was saying. You see in the cycling class, typically the instructor will give you instructions, like One Turn, which means more resistance or Racing, which means you go into a Racing position and cycle faster. But in this class, i couldn’t hear a single thing. So instead i ‘look’ at what this new instructor is doing and just follow. She stands, i stand, she cycles faster, i cycle faster, she adds resistance, i add resistance.

I think that’s a lot like what sales people will do as well. They don’t really do what the leaders tell them, they do what they see the leaders do. If the sales leaders say… use the crm, and don’t do use the data from the crm, the sales people won’t use the crm, if the sales leaders say… make cold calls, but they themselves don’t do it front of their sales people, sales people won’t do it, if sales leaders say… be more positive and spread enthusiasm and then they see their sales leaders gossip or talk negatively about the new product launched, they are going to do the same.

What are you saying to your sales team? MORE IMPORTANTLY….

What are you doing so they can emulate you?
Or what should you stop doing that is bad for the team?

Remember when you were a baby? How do babies learn? They ‘Watch’ what the adults do and they follow. That’s what your sales babies are doing as well. They Watch you and act accordingly. Do the right things today.

Unconventionally,
HANZO NG
Sales Ninja Grandmaster

© 2009 Sales Ninja Training. All Rights Reserved.

Hanzo Ng is Sales Ninja Grandmaster, lingo for Chief Trainer of Sales Ninja Training, Asia’s #1 Unconventional Sales Training. Sales Ninja Training specializes in helping small-medium, listed and global companies transform their sales people into the ultimate sales professional known as Sales Ninja. For more information on our sales, motivation and leadership trainings, visit http://www.SalesNinja.com

   Click here to subscribe to Sales Ninja Killer Newsletter

Master Your Master’s Mastery

No martial artist can fight well without a Sensei, a teacher, an instructor.
No sports superstar can excel without a coach.
No sales person will be successful without a Master.

Every top performer i know have a Master or have Masters in their lives.
Who are your Masters?

My friend Raymond Chan, is one of the top unit trust agency managers in the Malaysia. He built his unit trust business without cold calling. While he is tremendously successful with his unconventional methods, he may not be the best Master to teach you cold calling. Raymond is the absolute Master in networking and referrals.

Every Master has their own unique skills. Follow them and Master their skill. When i was in my early twenties, i was a sales person selling timeshare. New to the arena of selling i know i had to learn from the Masters in that field. So i went and talked and asked for help. Don’t be surprised how people are willing to help when you ask. My direct manager Dang is good with cold calling, i mastered that from him. Sales manager of another team Donovan is the master of story telling and rapport, i mastered that from him. My senior sales manager Wong is the master of structure and process of sales flow that will lead the buyer to where you want to lead them to, i mastered that from him. Ben is the master of using facts to convince, i mastered that from him. Michelle, is the master of humor, i mastered that from her.  Ivan is the master of powerful body language, i mastered that from him. Joe, the sales director is the master of persuasion, i mastered that from him. Jenny, the senior sales director is the master of tough and strong mindsets, i mastered that from her. With the combination of all their unique skills, do you know what that makes me? >> The top performer!

I have since Mastered other skillsets and mindsets from Masters all around the world. I have dozens if not hundreds of Masters in their area of expertises. Al Ries and Jack Trout, author of legendary Positioning, taught me how to position Sales Ninja as an unconventional sales training, that made Sales Ninja Asia’s #1 Unconventional Sales Training. Jay Abraham taught me the 3 fundamental ways of increasing any business in the world – increase number of customers, increase transaction size and increase frequency of purchase. The rest taught me other valuable business lessons.

Who are you masters?
What have you mastered from them?
Who can you be a Master for?
Find a Master and do what ever it takes to Master your Master’s Mastery.

Unconventionally,
HANZO NG
Sales Ninja Grandmaster

© 2009 Sales Ninja Training. All Rights Reserved.

Hanzo Ng is Sales Ninja Grandmaster, lingo for Chief Trainer of Sales Ninja Training, Asia’s #1 Unconventional Sales Training. Sales Ninja Training specializes in helping small-medium, listed and global companies transform their sales people into the ultimate sales professional known as Sales Ninja. For more information on our sales, motivation and leadership trainings, visit http://www.SalesNinja.com

   Click here to subscribe to Sales Ninja Killer Newsletter

Martial Arts & Selling – Begin With White Belt
Martial Arts & Selling – You Are Only As Good As Your Training

Let’s face the reality that business is tough. And sales people face the toughest challenges than any other positions in a corporation. Their energy fluctuates very often. When our team members are up, cheer them further, give them hi-fives – when they are down, motivate them, inspire them. You do that by you being energized first!

Unconventionally,
HANZO NG
Sales Ninja Grandmaster

© 2009 Sales Ninja Training. All Rights Reserved.

Hanzo Ng is Sales Ninja Grandmaster, lingo for Chief Trainer of Sales Ninja Training, Asia’s #1 Unconventional Sales Training. Sales Ninja Training specializes in helping small-medium, listed and global companies transform their sales people into the ultimate sales professional known as Sales Ninja. For more information on our sales, motivation and leadership trainings, visit http://www.SalesNinja.com

   Click here to subscribe to Sales Ninja Killer Newsletter